Costco Air Conditioner Install

The pros and cons of a Costco air conditioner install from a couple of industry insiders! In this article we’ll give you an insider look at buying a Lennox AC unit with installation from Costco. We’ll also tell you how buying an air conditioning system from Costco compares to buying one from Home Depot, Lowes, […]

Ecobee Thermostat Heat Pump Setting

Updated 1/2024, originally posted 1/2023: My team recently resolved an issue several clients were reporting where their heat pump was “stuck” in the defrost cycle. We received calls for service from clients with Lennox, Trane, Bosch, and Goodman heat pumps installed in their home. As a result, we knew the problem wasn’t related to one […]

Heat Pump Not Heating

Temperatures got into the low 30’s in the Phoenix area early this morning and it’s still very chilly right now! Our phones are currently ringing off the hook with people reporting their heat pump unit is not heating. It’s going to be a busy day for Magic Touch’s service technicians getting clients furnaces & heat […]

Gas Fireplace Not Turning On

Recently I published the article “Gas Fireplace Won’t Stay Lit”. In that article I addressed a common issue found in gas fireplace ignition systems and how to fix it yourself. However, a gas fireplace not turning on isn’t always because of an ignition system issue. In this article I’ll cover some other reasons your gas […]

Heat Pump Defrost Cycle

Understanding the heat pump defrost cycle and how it works is something every heat pump owner should know. This article explains what a heat pump defrost cycle is, how often it occurs, and how long it should last. When you’re familiar with how your heat pump works, you’ll know when it’s operating the way it’s […]

Free Remote Control Offer

Our free remote control offer for fireplaces & fire pits was so popular, we’re extending the promotion! December is always a busy time for both Magic Touch & The Fire Place (our fireplace & fire pit division). With all the holiday parties, new year celebrations, and family gatherings everyone wants their fire pits & fireplaces […]

Best Heating and Cooling Brands

With a title like Best Heating and Cooling Brands, you may expect to start reading about Bosch, Trane, Lennox, etc. That’s not what you’re going to find here, but I promise you this article will help you choose the best. What I share in this article is based on over 36 years as an HVAC […]

The Fire Place Not the Fireplace

Coming from New York, the fireplace was just another heating appliance I’d receive service calls for as an HVAC technician. It wasn’t unusual to work on a few fireplaces, stoves, and similar appliances a few times a week. So, when I moved to Phoenix, I was surprised to learn very few local heating companies serviced […]

Gas Furnace vs Heat Pump

The Inflation Reduction Act includes a $2,000 tax incentive for homeowners to upgrade their gas furnace with a heat pump. I’m not going to get into the politics of it all because I’m an HVAC Technician, not a politician. In other words, I made my mom proud. That said, this article focuses solely on the […]