Ecobee Thermostat Heat Pump Setting

Updated 1/2024, originally posted 1/2023: My team recently resolved an issue several clients were reporting where their heat pump was “stuck” in the defrost cycle. We received calls for service from clients with Lennox, Trane, Bosch, and Goodman heat pumps installed in their home. As a result, we knew the problem wasn’t related to one […]

Heat Pump Not Heating

Temperatures got into the low 30’s in the Phoenix area early this morning and it’s still very chilly right now! Our phones are currently ringing off the hook with people reporting their heat pump unit is not heating. It’s going to be a busy day for Magic Touch’s service technicians getting clients furnaces & heat […]

How Do I Light My Fireplace Pilot Light?

How do I light my fireplace pilot light? Lighting a pilot light is something most people can do themselves. Follow the instructions below and your fireplace will be working after just a few easy steps. Follow the steps below for other gas appliances like water heaters, furnaces and stoves.   What You’ll Need to Light […]

Gas Fireplace Won’t Stay Lit

  DIY Tips If Your Gas Fireplace Won’t Stay Lit or Doesn’t Light at All If your gas fireplace won’t stay lit, there are a few things you can try yourself before calling a pro. Of course, a professional fireplace repair company like The Fire Place by Magic Touch* is experienced in solving these problems. […]

How Often Should I Get AC Service?

We all know how often our cars need an oil change based on mileage. We also know we can ruin our engine if we let it go too long without doing it. What’s lesser known is how often we should get AC service for our home air conditioning system. Let’s discuss how often you should […]

HVAC Equipment Zoning

Recently a homeowner outside of the Magic Touch Mechanical service area contacted me with questions about HVAC equipment zoning. He wasn’t asking about a true ‘zone system’ (using motorized dampers in the ductwork), his inquiry was about ‘equipment zoning’. HVAC Equipment Zoning vs a Zone System A zone system aka zoning works by sending more […]

Choosing The Right AC Filter

Ask 3 HVAC service technicians what kind of AC filter you should use, you’ll probably get three different answers. The Rock Stopper AC Filter Technician 1: “Just get the cheapest disposable AC filter and change it every 30 days.” Technician 1’s opinion is based on the premise that a cheap filter will restrict airflow the […]

Gas Fireplace Remote Control Is Not Working

If you’re reading this article, it’s probably safe to assume your gas fireplace remote control is not working. For the past 25-years, Magic Touch Mechanical has been installing, servicing & repairing gas fireplaces and fire pits. I thought I’d share a few things you can check and fix yourself before calling a fireplace repair service. […]

Should I Close My AC Vents

I’m a member of a few community Facebook groups where the discussion revolves around neighborhood activities & recommendations. One of these groups is for Chandler, AZ residents – a city Magic Touch Mechanical has thousands of clients in. In a recent post, a member asked: Should I close my AC vents? She had hot rooms […]