Updated 1/2024, originally posted 1/2023: My team recently resolved an issue several clients were reporting where their heat pump was “stuck” in the defrost cycle. We received calls for service from clients with Lennox, Trane, Bosch, and Goodman heat pumps installed in their home. As a result, we knew the problem wasn’t related to one […]
Temperatures got into the low 30’s in the Phoenix area early this morning and it’s still very chilly right now! Our phones are currently ringing off the hook with people reporting their heat pump unit is not heating. It’s going to be a busy day for Magic Touch’s service technicians getting clients furnaces & heat […]
Understanding the heat pump defrost cycle and how it works is something every heat pump owner should know. This article explains what a heat pump defrost cycle is, how often it occurs, and how long it should last. When you’re familiar with how your heat pump works, you’ll know when it’s operating the way it’s […]