Ecobee Thermostat Heat Pump Setting

Updated 1/2024, originally posted 1/2023: My team recently resolved an issue several clients were reporting where their heat pump was “stuck” in the defrost cycle. We received calls for service from clients with Lennox, Trane, Bosch, and Goodman heat pumps installed in their home. As a result, we knew the problem wasn’t related to one […]

Heat Pump Not Heating

Temperatures got into the low 30’s in the Phoenix area early this morning and it’s still very chilly right now! Our phones are currently ringing off the hook with people reporting their heat pump unit is not heating. It’s going to be a busy day for Magic Touch’s service technicians getting clients furnaces & heat […]

Best Heating and Cooling Brands

With a title like Best Heating and Cooling Brands, you may expect to start reading about Bosch, Trane, Lennox, etc. That’s not what you’re going to find here, but I promise you this article will help you choose the best. What I share in this article is based on over 36 years as an HVAC […]

Up To a $2,000 Tax Credit for Heat Pumps & Air Conditioners Installed in 2023

By now most of us have heard about the Inflation Reduction Act which went into effect on January 1, 2023. Included in the act, homeowners can get up to a $2,000 tax credit for heat pumps. What HVAC System Qualifies for a 2023 Tax Credit? Upgrades to home HVAC (heating, ventilation, air conditioning) equipment entitles […]

How Often Should I Get AC Service?

We all know how often our cars need an oil change based on mileage. We also know we can ruin our engine if we let it go too long without doing it. What’s lesser known is how often we should get AC service for our home air conditioning system. Let’s discuss how often you should […]

What is a White Label Air Conditioner?

If someone asked you what brand air conditioner you had in your home, would you know the answer? What if they asked, “do you own a white label air conditioner?” Even trickier, would you know the answer if someone asked if your air conditioner was “private label”? If you have no idea what a private […]

Gree Heat Pump Install

It’s been 4 months since we completed the Gree heat pump install at my mother’s Chandler, AZ home. I thought it would be a good time to write a follow up review and share how she likes it.   Gree Heat Pump Install Follow Up I wrote about the Gree heat pump install we did […]

Freon Refrigerant Cost & Availability

How much does freon cost per pound? In my 35+ years as an HVAC (Heating, Ventilation, & Air Conditioning) Technician, this is a question I’ve answered often. Freon refrigerant cost & availability is changing rapidly in recent years now that production has been banned in the U.S. Now, in 2023, more changes to the refrigerant […]

Choosing The Right AC Filter

Ask 3 HVAC service technicians what kind of AC filter you should use, you’ll probably get three different answers. The Rock Stopper AC Filter Technician 1: “Just get the cheapest disposable AC filter and change it every 30 days.” Technician 1’s opinion is based on the premise that a cheap filter will restrict airflow the […]