Best AC Repair Companies in Phoenix
Magic Touch Mechanical is proud to announce we were chosen as one of the Best AC Repair Companies in Phoenix by Expertise.com!
Best AC Repair Companies in Phoenix 2021
While this isn’t the first year Magic Touch made the Expertise list, we’re very proud we made the list again in 2021. According to Expertise, they researched a total of 379 air conditioning companies that provide service in the Phoenix, AZ area. They then chose the top 5% of all the HVAC Contractors they reviewed and named Magic Touch among the best! Making the list of 2021’s Best AC Repair Companies in Phoenix is an honor, and we couldn’t be more pleased!
According to Expertise, they started by researching 379 cooling & heating service providers in the Greater Phoenix Metro area. That list was then curated down to 236 with 143 companies not making the grade in the initial research phases.
5 Major Criteria Used in the Selection Process
- Availability / Responsiveness
- Qualifications (Licensing, accreditations, accolades & awards)
- Professionalism (Consistently providing service with honesty, reliability and respect)
Expertise goes as far as hiring “mystery shoppers,” “identifying themselves as potential customers to gauge knowledge, friendliness and professionalism”! The company is then given a letter grade in multiple categories based on the mystery shopper’s experience.
Here’s how Magic Touch Mechanical did according to the mystery shopper:
- Professionalism: A+
- Responsiveness: A+
- Friendliness: A+
- Helpfulness: A+
- Detail: A+
Magic Touch’s Owner on Making the Best AC Repair Companies in Phoenix List
We’ve won our fair share of awards over the last 23-years, including a few very prestigious ones. The fact of the matter is, I don’t deserve the credit for them… my amazing team does.
I’m so lucky to work with such a diverse team of professionals that represent the best of the best in their field and positions. I’m not only talking about our amazing service technicians or installers either. Our Customer Service folks, Department Managers, Sales Consultants & Energy Auditors all display the qualities Expertise uses to determine the best AC repair companies in Phoenix. When you think about it, the best companies in any industry are the best companies because they have the best people. So, while I’m proud that Magic Touch has once again made this list, I’m most proud of the team who made it possible!
Expertise Was Not Paid for This!
I feel it’s important to disclose the following: Magic Touch Mechanical is not an advertiser nor has any payment been made to Expertise, now or in the past. We were not even aware we were being vetted or considered for the Best AC Repair Company in Phoenix list. We were also unaware we were ever speaking to a mystery shopper. The mystery shopper was given the same service any existing or potential client can expect from the Magic Touch team.